Successful Software Development, Second Edition in .NET Creation ECC200 in .NET Successful Software Development, Second Edition

Successful Software Development, Second Edition generate, create data matrix barcode none for .net projects Web application framework buyer/user program visual .net datamatrix 2d barcode manager"s signature testifies to the fact that the customer concurs with these business practices and is committed to supporting them. What does "the customer is committed to supporting these business practices" mean We have stressed in preceding chapters that the business of software systems development involves continual interaction between the buyer/user and the seller.

This continual interaction means that the buyer/user"s behavior is an integral part of the seller"s business practices. Thus, for example, we stressed in 5 that the CCB role in the acceptance testing process is critical for ensuring that the computer code to be delivered contains the capabilities that the customer asked for. We stressed that the customer must participate in the acceptance testing CCBs if the customer is to reduce misunderstandings regarding the capabilities to be included in the delivered computer code.

Thus, when the buyer/user program manager signs the cover of an ADPE element governing the acceptance testing process, that manager is committing the buyer/user organization to buyer/user test CCB participation as set forth in the element. We explained earlier in this chapter that institutionalizing the business practices in ADPE elements within the seller organization is a major PEG challenge. But, as the preceding discussion suggests, that challenge is only half the battle.

If the buyer/user does not commit to these business practices too, then ADPE implementation will come up short. Having the buyer/user program manager sign off ADPE elements in a manner like that shown in Figure 7-9 is a start. This sign-off gives the buyer/user a club of sorts to effect cultural change within the buyer/user organization.

However, the PEG has to work the problem from within the seller organization, too. Here, we mean that the PEG has to work with seller management and staff to convince them that ADPE business practices are really in the best interests of the customer. Too often, frontline seller managers are caught between a rock and a hard place when it comes to convincing their customers that ADPE practices are to be preferred to the "old way of doing business.

" On the one hand, these managers, particularly more experienced ones, may not be totally convinced that the ADPE way is the better way (as opposed to what they may have been accustomed to doing in the past). On the other hand, even if they believe in the ADPE way, the customer may not feel comfortable with the ADPE way and prefer "the customer"s old way." Since frontline managers rightfully feel that they must keep their customers happy, these managers often revert to the customer"s old way.

How can the PEG address these cultural change challenges within both the seller organization and the buyer/user organization The answer to this question is not simple. The following guidance helps you deal with this question:. The PEG must involv e seller management and staff in ADPE element development. This involvement helps achieve management and staff buy-in to the practices that the PEG is responsible for setting up. We subsequently define a top-level process for bringing about this involvement.

This process also offers some insight into what is involved with constructing ADPE elements that will in fact establish the seller software systems development culture. The PEG should submit draft ADPE elements for buyer/user review and comment. This step is mandatory if the ADPE buyer/user concurrence shown in Figure 7-9 is to happen.

Special considerations govern ADPE content when the seller organization consists of a broad band of experience (i.e., from staff right out of school to grizzled veterans of software wars) and/or a mixture of software systems development cultures (as would be the case if the seller organization is made up of a prime contractor and a number of.

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